Sales And Account Manager At Attain Enterprise Solutions Ltd

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Sales And Account Manager At Attain Enterprise Solutions Ltd 1 Position
Emploi Recruitment

Nairobi, Kenya

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Full-time
Sales
Posted 2 weeks ago

Job Description

Job Description

In the 21st Century, automation of business processes is key if any business intends to achieve its core

objectives and sky – rocket productivity. Attain Enterprise Solutions Ltd. is a leading technology and

solutions provider specializing in software development and implementation, systems support and I.T.

consultancy. Having been in operation since 2003, we have gained vast experience in implementing IT

solutions that will help streamline your business operations and transform your organization. We employ

proven best practices and processes to improve efficiency throughout your enterprise through improved

service levels, and cutting down on operating costs thereby generating revenue growth.

About the Role

This is a mid-level Management Role with a leading software company. The position is based in Nairobi,

Kenya. The ideal candidate will be responsible for maximizing and overseeing sales for Attain’s products

for both new and existing clients. You will manage commercial relationships and proactively contact

clients to maintain a consistent high level of service delivery, whilst identifying further new business

opportunities. You will be responsible for maintaining revenue and gross profit of each client in line with

annual targets.

Responsibilities:

Understanding customers’ diverse, specific business needs and applying product knowledge to

meet those needs.

Ensuring quality of service by developing a thorough and detailed knowledge of technical

specifications and other features of the Company’s systems and processes, and then

documenting them.

 

Identifying and developing new business through networking, and courtesy calls and follow-up.

 

Cold-calling in order to create interest in products and services and generate new business

leads and arrange meetings.

 

Identifying opportunities for further sales and new areas for development through detailed

research of the specific industry/market.

Preparing and delivering customer presentations, and demonstrations of the software,

articulately and confidently.

Marketing and promoting a portfolio of products by writing and designing sales literature, and

through attending industry events.

Maintaining awareness and keeping abreast of constantly changing software, hardware systems

and peripherals.

Developing effective sales plans utilizing sales methodology

Providing technical advice to customers on all aspects of the installation and use of computer

systems and networks, both before and after the sale.

Advising on software features and how they can be applied to assist in a variety of contexts,

such as accounting, manufacturing or other specialist areas.

Meeting set sales targets and contributing to team targets.

Monitoring the day-to-day commercial performance of each account within a portfolio.

Regularly liaising with existing clients to identify new business opportunities.

Monitoring the Business Ready Enhancement Plan.

Identifying new solutions to offer clients to extend our existing services.

Ensuring all clients understand the services on offer from Attain.

Ensure the adherence of the implementation plan timelines.

Resolve all escalated disputes and ensure client satisfaction from the same.

Upkeep of client records

Ensure all client payments are followed up and made on time

Carry out analysis and produce reports on a monthly and as and when required basis.

Daily liaison with other members of the team to provide information and ensure that customers

receive excellent customer service and suppliers provide consistent services.

Controls expenses to meet budget guidelines.

Adheres to all company policies, procedures and business ethics codes and ensures that they

are communicated and implemented within the team.

Job Requirements:

Bachelor’s degree in Computer Science, business, marketing or related field.

3 to 6 years’ experience in a similar role in an ICT ERP solutions provider environment

Experience in sales, marketing or Account Management related field.

Strong communication skills and IT fluency.

Ability to manage complex projects and multi-task.

Excellent leadership and organizational skills.

Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

Proficient in Word, Excel, Outlook, and PowerPoint.

Comfortable using a computer for various tasks.

Increase your chances of landing this job by tailoring your Resume to fit this job requirements. Request for a Resume HERE at a LIMITED OFFER of Ksh. 700/=OR CALL/TEXT/WHATSAPP 0702068282

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Emploi Recruitment
Emploi Recruitment

Nairobi, Kenya

51 - 299 people

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