Key Account Manager - Large Seeded Vegetables At Syngenta


Key Account Manager - Large Seeded Vegetables At Syngenta 1 Position
Emploi Recruitment

Nairobi, Kenya

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Farming & Agribusiness
Posted 1 week ago

Job Description


Role purpose
•    Manage targeted customer relationships to gain a deeper understanding of their business and business needs to co-develop customized value offers that build a successful and sustainable business partnership.
•    Work with the EAME Large Seeded Vegetables sales team to implement the agreed customer strategy, monitor effectiveness and adjust as required.
•    Act as a key contact / interface for all Syngenta businesses to our customers.

Scope: Kenya, South Africa, Zimbabwe, Mozambique


Business accountabilities
•    Develop/implement sound value and transactional pricing based on customer perceived value 
•    Gain regular Account feedback on Syngenta performance.
•    Recommendation of the pricing policy towards the organization. 
•    Manages the strategic relationship between Syngenta and a key account to achieve agreed sales targets, or strategic objectives including processors, large international distributors, and integrated producers for Processing & Fresh market. (Beans, Peas and Sweetcorn).

KAM accountabilities
•    Maintain customer relationships and realize high customer satisfaction.
•    Continually review account’s performance against KPI’s  (orders, sales from the account, forecasting, payments & credit control)
•    Develop Account strategy and key account plans for main Key Accounts. 
•    Develop/deliver innovative, customer driven offers 
•    Develop profitable sales growth from NPI introductions.
•    After-sales support especially with super complaint handling and coordination.
•    Reliable information about the assortment, national and international.
•    Communication about towards customers about seed quality, (Syngenta) quality standards and product forms.
•    Introduction of improved quality standards and new product forms.
•    Executes the customer trials as required by Marketing (PDS) and collect NPI data into EZ Capture. Translate market requirements into tangible pipeline needs as guidance to Marketing. Launches PLC 7 varieties with key growers and leverages results via demand generating activities, when available following the plan of the LSV Marketing Operation Lead.
•    Maintain accurate forecasts during Demand Review cycles and adjust the in-season forecasts in cooperation with Supply Planners and Business Planners. (New process). Provide NPI forecasts insight to LSV PDS.



Critical knowledge
•    Bachelor’s degree Horticultural or Agricultural or equivalent knowledge gained through proven experience.
•    Sales management / marketing experience: 5-7 years
•    Key account management skills; strong understanding of customer needs, structure and business drivers 3- 5 years
•    Understanding of competitive environment
•    English knowledge fluent written and spoken, 
•    Computer literacy

Critical experience
•    Negotiation and influencing skills 
•    Deep customer and market understanding
•    Project management 

Critical technical, professional and personal capabilities
•    Applies effective customer segmentation
•    Ability to develop/deliver innovative, customer driven offers 
•    Ability to develop/implement sound value and transactional pricing based on customer perceived value 
•    Able to implement effective CRM strategies
•    Manages distribution channels effectively
•    Understands market dynamics and competitive environment
•    Able to use market research effectively to understand customer, markets and channels
•    Anticipates changes in the market and propose strategy adjustments accordingly
•    Analytical thinking
•    Communication and presentation skills
•    People/team player
•    Problem solver ability
•    Self-organised and entrepreneurial thinker

Critical leadership capabilities
•    Focus on customers
•    Judgment
•    Planning
•    Execution and results orientation
•    Lead and manage change 

Critical success factors & key challenges
•    Customer oriented 
•    Result driven and business oriented 
•    Ability to prioritise and focus her/his job and KA team on must wins 
•    Business knowledge
•    Project management skills 
•    Creativity and entrepreneurial mindset 
•    Fluency in English

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Emploi Recruitment
Emploi Recruitment

Nairobi, Kenya

51 - 299 people

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