Head Of Operations At Swvl


Head Of Operations At Swvl 1 Position
Emploi Recruitment

Nairobi, Kenya

Login to view salary
Posted 2 weeks ago

Job Description

About the Role | Head of Operations:


SWVL is looking for a Head of Operations who will be an important member of the core leadership team. This person will shape and execute the supply acquisition and engagement strategy for the next phase of the business, carefully considering the stage and competitive context of the business and the different requirements across the country.


This person will be reporting into the Global Head of Operations.


Key Responsibilities:

  • Set the vision and develop a strategy of operations and experience in Kenya in coordination with the central operations team. 
  • Influence and coordinate a variety of levers, some of which are owned by your team (supply lifecycle management), and some of which are owned by cross-functional teams (brand marketing, performance marketing) to achieve shared strategic objectives. 
  • Maintain a pulse on the industry landscape to constantly assess opportunity areas, document and communicate market intelligence. 
  • Build a high performing team and motivate them to continually achieve higher levels of business impact. 
  • Develop, own and track supply operations OKRs across Kenya involving supply acquisition and engagement KPIs.  


Does this sound like you?


Must-have requirements:

  • 9+ years of relevant experience in a fast-moving environment.
  • 5+ years of people management experience.
  • Great track record of leading functions like operations, strategy, business analytics, program/project management.
  • Strong stakeholder management skills with prior experience working with internal/external senior leadership.
  • An MBA degree from a reputed institution.


Preferred requirements:

  • Prior background in Management Consultancy. 



  • Excellent business judgement and strategic thinking skills.
  • A fast learner and analytical in all aspects of work.

Increase your chances of landing this job by tailoring your Resume to fit this job requirements. Request for a Resume HERE at a LIMITED OFFER of Ksh. 700/=OR CALL/TEXT/WHATSAPP 0702068282

Application Instructions

Login or Create Free Account to apply for this position.


Don't have a CV? Click here to use our free CV builder.

Emploi Recruitment
Emploi Recruitment

Nairobi, Kenya

51 - 299 people

Related Jobs

Featured Employers

See Who Is Hiring