Business Processing Officer Health At Apa Insurance

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Business Processing Officer Health At Apa Insurance 1 Position
Emploi Recruitment

Nairobi, Kenya

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Full-time
Insurance
Posted 1 month ago

Job Description

KEY PRIMARY RESPONSIBILITIES

  • Membership Management; effecting timely member additions and deletions, and producing the requisite debit, credit notes and Issuance of Medical cards, activation, deactivation etc.
  • Accurate set-up of schemes and policies in the medical systems, and updating any shared databases and folders.
  • Issuance of documentations; travel letters and policy contracts in a timely manner.
  • Analysing the risk presented through proposal forms/risk notes and accepting business as per the set criteria;
  • Ensure completeness of insurance documentations - KYC
  • Addressing enquiries and feedback from internal/external clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients;
  • Preparing quotations;
  • Sending renewal notices to clients and advising on changes in policy if any;
  • Ensuring that business is processed in the systems only after requisite payment is received or credit approved. Ensure premium settlements for approved credit is followed as scheduled and collected.
  • Assist in preparing weekly and monthly reports, giving details of departmental performance on business acquired/lost and feedback on market practices from customers;
  • Participating in company CSR and brand building activities in liaison with other departments.
  • Any other duty as may be assigned by management from time to time.

ACADEMIC QUALIFICATIONS

  • Bachelor’s degree in Business related field; Finance/Economics/Marketing/Actuarial Science or an equivalent.

JOB SKILLS AND REQUIREMENTS

  • Negotiation skills
  • Interpersonal and Communication skills.
  • Detail oriented.

PROFESSIONAL QUALIFICATIONS

  • ACII/CIM/IIK

EXPERIENCE

  • At least 2 years’ relevant experience 
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Emploi Recruitment
Emploi Recruitment

Nairobi, Kenya

51 - 299 people

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